This
site is owned and operated by Cymbal Knits, www.socksbycymbal.co.uk. If you
have any queries about these terms and conditions or if you have any comments
or complaints on or about our website, you can contact us at anneh.drew@gmail.com or
07969898190.
1. Sizes
are a guidance only and please use Contact Us if you have particularly narrow
or wide feet for extra guidance.
2. The
socks will not shrink if washed at 40° or lower, do not tumble dry or use
fabric softener.
3. Unfortunately
Cymbal Knits cannot provide the postage for returns.
4. The
colours in the images may vary slightly to those of the actual socks or
dishcloths.
5. A
small amount of colour may run from the dishcloths during the first few washes
so please wash with similarly coloured items.
6. Bespoke
orders can take up to 21 days to complete
7. The contract between us
We must receive payment of the whole of the
price for the goods that you order before your order can be accepted. Payment
of the price for the goods represents an offer on your part to purchase the
goods, which will be accepted by us only when a confirmation of acceptance is
sent by us. Only at this point is a legally
binding contract created between us.
8.
Acknowledgement of your
order
To enable us to process your order, you will
need to provide us with your e-mail address. We will notify you by e-mail as
soon as possible to confirm receipt of your order and to confirm details. For
the avoidance of doubt, this correspondence does not constitute a contract
between us.
9.
Ownership of rights
All rights, including copyright, in this
website are owned by or licensed to Cymbal Knits. Any use of this website or its contents, including
copying or storing it or them in whole or part, other than for your own
personal, non-commercial use, is prohibited without our permission. You may not
modify, distribute or repost anything on this website for any purpose.
10.
Accuracy of content
We have taken care in the preparation of the
content of this website, in particular to ensure that prices quoted are correct
at the time of publishing and that all goods have been described accurately.
11.
Damage to your computer
We try to ensure that this website is free from
viruses or defects. However, we cannot guarantee that your use of this website
or any websites accessible through it will not cause damage to your computer.
It is your responsibility to ensure that the right equipment is available to
use the website. Except in the case of negligence on our part, we will not be
liable to any person for any loss or damage which may arise to computer
equipment as a result of using this website.
12.
Availability
The goods may take up to 3 weeks to be
delivered, and time is not of the essence of the contract.
13.
Ordering errors
You are able to correct errors on your order up
to the point on which you click on “submit” during the ordering process.
14.
Price
The prices payable for goods that you order are
as set out on our website. All prices are inclusive of VAT at the current rates
and are correct at the time of entering information.
15.
Payment terms
We will take payment upon receipt of your order
by Paypal or from your credit or debit card. We accept no liability if our
services are delayed because you did not give us the correct payment details.
If it is not possible to obtain full payment for the services from you, then we
can refuse to process your order and/or suspend any further services. This does
not affect any other rights we may have.
16.
Cancellation rights
Should you wish to cancel your order, you can notify
us by email if the goods have not been despatched. If the goods have been
dispatched you will need to pay to post them back to us and on receipt of the
goods if they are in a brand new condition you will be refunded the cost of the
goods.
17.
Cancellation by us
17.1 We
reserve the right not to process your order if:
17.1.1 We have insufficient staff or resources to
deliver the services you have ordered;
17.1.2 We do not provide goods to your area; or
17.1.3 One or more of the goods you ordered was listed
at an incorrect price due to a typographical error.
17.2
If
we do not process your order for the above reasons, we will notify you by
e-mail and will re-credit to your account any sum deducted by us from your
credit/debit card as soon as possible, but in any event within 14 days.
18.
Liability
18.1 We are only responsible for losses that are
a natural, foreseeable consequence of our breach of these terms and
conditions. We do not accept liability
if we are prevented or delayed from complying with our obligations set out in
these terms and conditions by anything you (or anyone acting with your express
or implied authority) does or fails to do, or is due to events which are beyond
our reasonable control.
18.2 Furthermore, we do not accept liability for
any losses related to any business of yours including but not limited to: lost
data, lost profits, lost revenues or business interruption.
18.3 Notwithstanding the foregoing, nothing in
these terms and conditions is intended to limit any rights you might have as a
consumer under applicable local law or other statutory rights that may not be
excluded nor in any way to exclude or limit our liability to you for any death
or personal injury resulting from our negligence.
19. Notices
Unless otherwise expressly stated in these
terms and conditions, all notices from you to us must be in writing and sent to
our contact address at (17 Quietways, Stonehouse, Gloucestershire, GL10 2NW)
and all notices from us to you will be displayed on our website from time to
time.
20. Changes
to legal notices
We reserve the right to change these terms and
conditions from time to time and you should look through them as often as
possible.
21. Law,
jurisdiction and language
This website, any content contained therein and
any contract brought into being as a result of usage of this website are
governed by and construed in accordance with English law. Parties to any such
contract agree to submit to the exclusive jurisdiction of the courts of England
and
22. Invalidity
If any part of these terms and conditions is
unenforceable (including any provision in which we exclude our liability to
you) the enforceability of any other part of these conditions will not be
affected.
23. Privacy
You acknowledge and agree to be bound by the
terms of our privacy policy.
PRIVACY
STATEMENT
We,
at Cymbal Knits are committed to respecting and protecting the privacy of
anyone using our site and the confidentiality of any information that you
provide us with. The purpose of this
statement is to set out how we use any personal information that we may obtain
from you.
Data Protection Act 1998 (‘the Act’)
We
are registered under the Data Protection Act and comply with the Act in all our
dealings with your personal data.
Use and collection of personal
information
In
general you can visit our website without telling us who you are and without
revealing any information about yourself.
If, however, you use our site you will need to register and you will be
asked to provide certain information such as your contact details. We will store this data and hold it on
computer or otherwise.
We
may use information that you provide:
·
To
register you with our website and to administer it.
·
For
assessment and analysis, e.g. marketing, customer and product analysis, to
enable us to review, develop and improve our services.
If
you do not want us to use data in this way, or to pass your details on to third
parties for marketing purposes, please tick the relevant box situated on the
form on which we collect your data.
We
may disclose your personal information to third parties:
·
In
the event we sell or buy any business or assets, in which case we might
disclose your personal data to the prospective buyer or seller.
·
If
we are under a legal duty to disclose or share your personal data in order to comply
with or meet any legal obligation.
Cookies
We
collect information directly from you in a number of ways. One way is through our use of ‘cookies’. Most websites use cookies in order to make
them work, or to work more efficiently, as well as to provide information to
the owners of the website. They help us
to understand how our customers and potential customers use our website so we
can develop and improve the design, layout, content and function of the
site. Cookies are small text files that
are placed on your computer’s hard drive by websites that you visit. They save and retrieve pieces of information
about your visit to the website – for example, how you entered the site, how
you navigated through the site and what information and documentation was of interest
to you. This means that when you go back
to a website, it can give you tailored options based on the information it has
stored about you on your last visit.
Some
of our cookies are used to simply collect information about how visitors use
our website and these types of cookies collect the information in an anonymous
form.
Where
there is a login process relating to buying products or services from us we
also use cookies to store personal registration information so that you do not
have to provide it to us again on subsequent visits.
The
rules about cookies on websites have recently changed. If you are uncomfortable with the use of
cookies, you can disable cookies on your computer by changing the settings in
the preferences or options menu in your browser. You can set your browser to reject or block
cookies or to tell you when a website tries to put a cookie on your
computer. You can also delete any
cookies that are already stored on your computer’s hard drive. However, please be aware that if you do
delete and block all cookies from our website, parts of the site will not then
work. This is because some of the
cookies we use are essential for parts of our website to operate. Likewise, you may not be able to use some
products and services on other websites without cookies.
To
find out more about cookies, including seeing what cookies have been set and
how to manage and delete them, visit www.allaboutcookies.org.
If
you do not wish to accept cookies from our website, please leave this site
immediately and then delete and block all cookies from this site. Alternatively, you may opt out of receiving
information from us by e-mail, telephone, fax or post. Our phone number is 07969898190, or you can e-mail us on anneh.drew@gmail.com
Security
We
endeavour to take all reasonable steps to protect your personal
information. However, we cannot
guarantee the security of any data that you disclose online and we will not be
responsible for any breach of security unless this is due to our negligence or
wilful default.
Your rights
You
have the right to ask us not to process your personal data for marketing
purposes. We will aim to inform you
before collecting your data if we intend to use your data for such purposes or
we intend to disclose your information to any third party for such
purpose. You can exercise your right to
prevent this happening by checking certain boxes on the forms we use to collect
your data.
General
You
have the right to see personal data (as defined under the Data Protection Act)
that we keep about you upon receipt of a written request and payment of a fee
of £10. Any request should be sent to:
Anne
Drew, 17 Quietways, Stonehouse, Gloucestershire, GL10 2NW.
24. Third
party rights
Nothing in this Agreement is intended to, nor
shall it confer any rights on a third party.
